Last verified: 2026-02-18
Overview
Offers let you negotiate pricing with vendors. Instead of accepting list price, you propose your own price using preset discount tiers. The vendor can accept, reject, or counter with a different price.
Who this is for: Buyers who want to negotiate pricing with vendors on StockApp.
What happens in the system
Your offer is sent to the vendor immediately
The vendor sees it in their Incoming offers list
A countdown timer begins toward your expiration date
Either party can update the offer with a different price (multiple rounds allowed)
When the vendor accepts, the negotiation ends and you can complete the purchase at list price or at the agreed offer price
What does NOT happen
No automatic purchase - An accepted offer does not place an order. You must still check out separately.
No obligation until accepted - You can withdraw offers before the vendor accepts.
No price lock after expiration - If your offer expires, there's no guarantee the vendor will honor that price later.
No notification to other buyers - Your negotiation is private between you and the vendor.
Prerequisites
Before creating an offer:
An active StockApp buyer account
Buyer access to the vendor - The vendor must have approved you as a buyer
A product you want to negotiate on (the Make an offer handshake icon must be enabled, not grayed out)
Step-by-Step Instructions
Step 1: Find a Product and Open the Offer Dialog
Browse to a vendor's catalog or the All StockApps aggregated view
Find the product you want to negotiate on
Click the Make an offer button (handshake icon) on the product row
The Make an offer button appears next to Create alert and Message on each product row. If the button is grayed out, offers are disabled for that product or you don't have an active relationship with the vendor.
Step 2: Fill In the Offer Form
The Make Offer dialog opens with two sections:
Left: Product details — item name, vendor, SKU, condition, packaging, warranty, stock level, and list price per unit
Right: Your offer terms
I want (X Available) — Enter the quantity you want to buy. The field shows how many units are available.
I will pay ($X.XX List Price) — Choose your discount from the dropdown. The label shows the current list price.
My Offer is good for — Choose the expiration: 1, 2, or 3 business days.
Notes (optional) — Add context for your offer, such as the reason for requesting a discount.
Total offer — Calculated automatically as quantity × offer price.
Step 3: Choose Your Discount
Click the I will pay dropdown to see available discount tiers.
Available tiers:
-0.5% through -4.0% in 0.5% increments (8 options)
Each tier shows the resulting unit price and the discount percentage. The discount applies to the list price for your entered quantity.
Step 4: Review and Submit
After selecting a discount, the form shows:
Your offer price and the percentage off list
Total offer — the full amount for your quantity
Click Make Offer to submit. The dialog closes and the offer is sent to the vendor.
Tracking Your Offers
Viewing All Offers
Navigate to Offers in the left sidebar.
Tab | Description |
Outgoing | Offers you've sent to vendors |
Incoming | Offers vendors have sent to you (if you're also a vendor) |
Use the status filter tabs to narrow the list:
Filter | What it shows |
Active | Submitted or Negotiating — awaiting a response |
Accepted | Vendor agreed to a price |
Rejected | Vendor declined |
Expired | Time ran out before a response |
Withdrawn | You cancelled the offer |
Cancelled | Offer was cancelled |
All | Every offer regardless of status |
You can also search by offer number (e.g., OF-VTPPJY) or vendor name.
The table columns are: Offer #, Vendor, Product, List Price, Offer Price, Offer Total, Status, Next Step, Expires, Created By, Actions.
Viewing Offer Details
Click any offer row to see full details.
The detail page shows:
Next Step — Current status and timestamp (e.g., "Waiting for vendor response")
Item — The product with a link to its details
Expires — Live countdown timer and expiration date
Total — Your offer total, unit price, and quantity
Vendor — Vendor name and their sales reps
Pricing comparison — Side-by-side table of Vendor Price vs. Your Offer
Purchase at List Price — Buy immediately at the vendor's list price without waiting
Update Offer — Change your discount on an active offer (see below)
Buyer's Notes — Your notes, editable by clicking the pencil icon
Offer History — Timeline of all activity on this offer
Updating an Active Offer
While an offer is Active, you can change your discount without withdrawing it:
Open the offer detail page
In the Update Offer section, select a new discount tier from the dropdown
The summary shows: List price, New offer total, and Savings
Click Update Offer (save $X.XX) to send the updated offer
The offer history records each update with a timestamp.
Offer Statuses
Status | Meaning | What You Can Do |
Active | Waiting for vendor response | Update your offer, or withdraw via Actions menu |
Accepted | Vendor agreed to your price | Purchase at list price or complete the purchase |
Rejected | Vendor declined | Make a new offer or buy at list price |
Expired | Time ran out | Make a new offer |
Withdrawn | You cancelled | Make a new offer |
Cancelled | Offer was cancelled | Make a new offer |
Common Issues
Issue: Make an Offer Button is Grayed Out
Symptom: The handshake icon is disabled (grayed out, not clickable)
Possible causes:
The vendor has disabled offers for this product
You don't have an active buyer relationship with this vendor
The product has no quantity available (stock = 0)
Solution: Contact the vendor to request buyer access or ask if offers are accepted for this product.
Issue: Make Offer Button is Missing Entirely
Symptom: No offer button visible on product rows
Possible cause: You may be in vendor (workspace) view instead of buyer view.
Solution: Click your company name in the top-left corner and select a vendor from the dropdown to switch to buyer view.
Issue: Offer Expired Before Vendor Responded
Symptom: Offer shows "Expired" status
Solution:
Create a new offer with a longer expiration (use 2–3 business days instead of 1)
Contact the vendor directly via message before making a new offer
Issue: Offer Was Rejected
Symptom: Vendor declined your offer
Solution:
Try a smaller discount (closer to list price)
Use the Message button on the offer detail page to discuss pricing with the vendor
Consider purchasing at list price