Last verified: 2026-01-23
Overview
StockApp notifies you about important events - new orders, messages, price changes, and more. You can customize which channels receive notifications (Email, Desktop, Slack, WhatsApp) and how frequently you're notified for different types of updates.
What happens in the system
Changes apply to future events only - Notifications you configure will affect events that happen after you save
Each channel works independently - You can have Email on Immediately and Desktop on Daily digest for the same event type
Daily digest sends once per day - All events from the past 24 hours are combined into a single summary
Test notifications verify your setup - They confirm the channel is working correctly
What does NOT happen
No retroactive notifications - Changing settings only affects future events, not past ones.
No automatic opt-in - New notification types are off by default; you must enable them.
No notification for your own actions - You won't be notified about things you did yourself.
No cross-account sync - Notification settings are per-account; each StockApp has its own settings.
Prerequisites
An active StockApp account
For Slack notifications: A connected Slack workspace (Settings > Connected accounts)
For WhatsApp notifications: A verified phone number (Settings > Connected accounts)
Accessing Notification Settings
Click the Settings icon (gear) in the left sidebar
Under Account, click Notifications
Notification Channels
StockApp supports four notification channels:
Channel | Description |
Desktop | Browser push notifications (requires browser permission) |
Notifications sent to your registered email address | |
Slack | Direct messages in your connected Slack workspace |
Messages to your verified WhatsApp number |
Enabling a Channel
Find the channel you want to enable
Toggle the switch to the on position (green shows "Enabled")
Click the row to configure detailed settings for that channel
Setting Up Desktop Notifications
Toggle Desktop notifications on
Your browser will ask for permission to show notifications
Click Allow in the browser prompt
Test with the "Send test notification" button
If you accidentally blocked notifications, you'll need to change this in your browser settings.
Setting Up Email Notifications
Click on the Email row to open detailed settings
Toggle "Enable email notifications" to on
Click "Send test notification" to verify emails are working
Setting Up Slack Notifications
First, connect your Slack workspace in Settings > Connected accounts
Return to Notifications and toggle Slack on
Configure which notifications go to Slack
Setting Up WhatsApp Notifications
First, verify your phone number in Settings > Connected accounts
Return to Notifications and toggle WhatsApp on
Select which notifications you want via WhatsApp
Notification Categories
Within each channel, you can configure notifications for different categories of events.
Available Categories
Category | What It Covers |
Comments and replies | Comments on shared pricelists, @mentions, replies to your comments |
Pricelist updates | New items added, price changes, sharing updates |
Invites and sharing | Invitations received, invites accepted, sharing permissions |
Purchases and orders | New purchase orders, order status changes, fulfillment updates |
Returns | Return requests, return status changes |
Offers | New offers received, offer responses |
Inventory | Stock level alerts, inventory changes |
Financial | Payment notifications, earnings updates |
Referrals | Referral program updates |
Security | Login alerts, security-related notifications |
Expanding a Category
Click on any category row to see the specific notification types within it. For example, Comments and replies includes:
New comments on shared pricelists or shared items
New comments internal to a StockApp
@mentions in comments
Replies to your comments
Seller comments on your orders
Buyer comments on orders they placed with you
Setting Notification Frequency
For each notification type, choose how often you want to be notified:
Option | Color | Description |
Immediately | Green | Get notified right away when the event happens |
Daily digest | Yellow | Receive a summary once per day |
Disabled | Gray | Don't receive this notification |
Changing Frequency
Click the dropdown next to any notification type
Select your preferred frequency
Changes are saved automatically
Testing Notifications
After configuring a channel:
Click into the channel's detailed settings
Click Send test notification
Verify you receive the test notification on that channel
If you don't receive the test notification, check:
Email: Check your spam folder
Desktop: Ensure browser notifications are allowed
Slack: Verify the workspace connection is active
WhatsApp: Confirm your phone number is verified
Common Issues
Issue: Not receiving email notifications
Symptom: You have email enabled but aren't getting notifications.
Solution:
Check your spam/junk folder
Add [email protected] to your contacts
Send a test notification to verify
Issue: Desktop notifications blocked
Symptom: Desktop toggle is on but you don't see notifications.
Solution:
Check your browser's notification settings
Look for the lock icon in your browser's address bar
Click it and allow notifications for StockApp
Issue: Too many notifications
Symptom: Your inbox is flooded with StockApp emails.
Solution:
Switch high-volume categories to "Daily digest"
Disable notifications for categories you don't need